General Questions
What makes Glowvé different from other brands?
At Glowvé, we carefully select original perfumes, cosmetics, and personal care products from renowned international brands. Our commitment is not only to offer authentic items, but also to provide a sophisticated and accessible shopping experience, where each fragrance tells a story.
Are your products suitable for all types of people?
Yes. Our collection is designed to suit different tastes, skin types, and styles. From fresh and subtle fragrances to intense and long-lasting scents, we have options for every personality and occasion.
Where are your products manufactured?
All our products come directly from trusted brands and manufacturers, guaranteeing their authenticity and quality. Each item maintains its production origin, whether France, Italy, Spain, or other perfume capitals.
Questions about Products
What guarantees do you offer regarding the authenticity of your products?
At Glowvé, we guarantee that all our products are 100% original and come from official retailers or directly from the brands. Each item retains its original packaging, factory seals, and all elements certifying its authenticity.
How do I know which product is right for me?
Our detailed descriptions and scent notes will help you choose. Plus, our customer service team can help you find the perfect fragrance or cosmetic based on your preferences.
Where do your products come from?
All our perfumes, cosmetics, and personal care products come from authorized retailers or directly from the brands themselves, guaranteeing 100% authenticity.
Shipping and Returns
Do you offer international shipping?
Yes, we ship worldwide, with secure and reliable delivery through trusted carriers.
What is your return policy?
If you receive a damaged, incorrect, or defective product, you can return it within 14 days of delivery, provided it is unopened and in its original packaging.
How long will it take for my order to arrive?
At Glowvé, domestic shipments within Spain (including the Balearic Islands) are typically delivered within 24 to 72 business hours from payment confirmation. For destinations such as the Canary Islands, Ceuta, and Melilla, the delivery time may be slightly longer due to customs clearance.
How long will it take to receive my order?
At Glowvé, we bring the essence of our original fragrances and beauty products beyond Spain. We offer international shipping to much of Europe and select destinations worldwide, guaranteeing fast, secure service with attention to detail.
Delivery times typically vary between 4 and 10 business days, depending on the destination country. The exact cost and delivery time will be shown before completing your purchase, so you can enjoy a transparent shopping experience without any surprises.
Your beauty has no boundaries, and neither does Glowvé.
Other Questions
Are your products suitable for gift giving?
Of course. Our products are perfect for gift-giving, and we also offer elegant packaging options to make your gift even more special.
How can I contact customer service?
You can write to us at hello@glowvve.com or WhatsApp us at +34 614 449 221 for quick assistance.
How can I contact you for further inquiries?
We're available via our contact form, social media, and email. Our team will be happy to help you with any questions.
